Convenience Stores in Australia - Market Research Report (2014-2029)
Melbourne, Australia
Last Updated: August 2024
ANZSIC G4112Revenue
$5.9bn
Past 5-Year Growth
Profit
$XXX.Xm
Employees
27,346
Businesses
6,738
Wages
$XXX.Xm
Convenience Stores in Australia industry analysis
Rough trading conditions have battered convenience stores in recent years. Fluctuating foot traffic as working from home becomes more entrenched has stifled business activity. Additionally, the vape sales ban has removed a lucrative revenue branch for many convenience stores. C-stores have shifted product mixes to include more profitable ready-made meals and drink options, leaning into satisfying demand for quick and easy meal options. Tech-fuelled initiatives like self-scan apps are being rolled out as stores look to make shopping as seamless as possible. Revenue is expected to have inched upwards at an annualised 0.4% over the five years to 2024-25, to $5.9 billion, on the back of consistent price increases. However, online shopping’s convenience has presented a real threat to the industry, as consumers have become more accustomed to this alternative. This trend has contributed to an anticipated revenue dip of 3.1% in 2024-25.
Trends and Insights
- Supermarkets and online shopping channels have drawn consumer demand away from convenience stores. This trend will intensify as supermarkets make their shopping processes more convenient.
- Tobacco sales are in the spotlight amid new regulation. The ban on vape sales has cut away a noticeable portion of industry business activity. Also, rising health consciousness has incentivised a change-up in store product mixes.
- Convenience stores in rural areas have found it more difficult to compete. Supermarkets in local shopping districts and fuel retailers on busy roads siphon a lot of the industry’s potential market.
- Grocery stores and pharmacies pose a threat as they offer similar products, often at lower prices. As these retailers have shifted to cater to convenience, industry stores face intensifying competition.
Industry Overview
Market size and recent performance (2014-2029)
Industry revenue has grown at a CAGR of 0.5 % over the past five years, to reach an estimated $5.9bn in 2024.
Trends and Insights
Rising prices have been a double-edged sword
- Stores have fought to retain customers who have been hesitant to spend on discretionary convenience store goods amid the cost-of-living crisis.
- Additional trends and insights available with purchase
Source: IBISWorld
Industry outlook (2024-2029)
Market size is projected to grow over the next five years.
Trends and Insights
The war against tobacco will rage on
- Regulations on cigarettes and tobacco will strengthen as regulatory bodies seek to curb nicotine use among Australians. Now that vape sales are banned from non-pharmacy retailers, health departments will look to maintain and increase barriers to purchasing other nicotine and tobacco-related products.
Biggest companies in the Convenience Stores in Australia
| Company | Market Share (%)
2025 | Revenue ($m)
2025 |
|---|---|---|
7-Eleven Stores | 440.8 | |
Metcash | 128.3 | |
Think Convenience Pty Ltd | 63.9 |
To view the market share and analysis for all 3 top companies in this industry, view purchase options.
Products & Services Segmentation
Source: IBISWorld
Industry revenue is measured across several distinct product and services lines, including Tobacco, Beverages and Communications, travel and car accessories. Tobacco is the largest segment of the Convenience Stores in Australia.
Trends and Insights
Beverages drive considerable convenience store traffic
- The beverage category comprises ready-to-drink and takeaway beverages, including hot drinks, water, soft drinks, energy drinks and alternative beverages.
- More insights available in the full report
Widen you competitive advantage with related industries
Competitors
- Fruit and Vegetable Retailing in Australia
- Bread and Cake Retailing in Australia
- Fuel Retailing in Australia
- Fast Food and Takeaway Food Services in Australia
Complementors
- There are no industries to display.
International industries
- Convenience Stores in the US
- Convenience Stores in Canada
- Supermarkets, Grocery Stores and Convenience Stores in New Zealand
- Convenience Stores in the UK
Table of Contents
About this industry
Industry definition
Convenience stores sell a range of products including cigarettes, beverages, travel accessories, snack foods, ready-to-eat foods, groceries, beauty products, merchandise, newspapers and magazines. The industry also includes corner shops and milk bars.
What's included in this industry?
TobaccoBeveragesCommunications, travel and car accessoriesSnacks, confectionery and ice creamReady-to-eat foodGroceriesNewspapers and magazinesCompanies
7-Eleven StoresMetcashThink Convenience Pty LtdPurchase this report to view all 3 major companies in this industry.
Related Terms
POINT-OF-SALE (POS)SELF-SERVICE CHECK-OUTSBANNER GROUPC-STOREIndustry Code
ANZSIC 4110 - Convenience Stores in Australia
Performance
Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.
Analyst insights
Supermarkets and online shopping channels have drawn consumer demand away from convenience stores. This trend will intensify as supermarkets make their shopping processes mor...
In this chapter (4)
- Current Performance
- Outlook
- Volatility
- Life Cycle
Key metrics
- Annual Revenue, Recent Growth, Forecast, Revenue Volatility
- Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
- Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
- Total Profit, Profit Margin, Profit per Business
Charts
- Revenue, including historical (2014-2023) and forecast (2024-2029)
- Employees, including historical (2014-2023) and forecast (2024-2029)
- Businesses, including historical (2014-2023) and forecast (2024-2029)
- Profit, including historical (2014-2024)
- Industry Volatility vs. Revenue Growth
- Industry Life Cycle
Detailed analysis
- Trends in supply, demand and current events that are driving current industry performance
- Expected trends, economic factors and ongoing events that drive the industry's outlook
- Key success factors for businesses to overcome volatility
- How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.
Products and Markets
Learn about an industry's products and services, markets and trends in international trade.
Analyst insight
Tobacco sales are in the spotlight amid new regulation. The ban on vape sales has cut away a noticeable portion of industry business activity. Also, rising health consciousne...
In this chapter
- Products & Services
- Major Markets
Key metrics
- Largest market segment and value in 2024
- Product innovation level
Charts
- Products & services segmentation in 2024
- Major market segmentation in 2024
Detailed analysis
- Trends impacting the recent performance of the industry's various segments
- Innovations in the industry's product or service offering, specialization or delivery method
- Key factors that successful businesses consider in their offerings
- Buying segments and key trends influencing demand for industry products and services
Geographic Breakdown
Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.
Analyst insights
Convenience stores in rural areas have found it more difficult to compete. Supermarkets in local shopping districts and fuel retailers on busy roads siphon a lot of the indus...
In this chapter (1)
- Business Locations
Charts
- Share of revenue, establishment, wages and employment in each region
- Share of population compared to establishments in each region in 2024
Tables
- Number and share of establishments in each region in 2024
- Number and share of revenue each region accounts for in 2024
- Number and share of wages each region accounts for in 2024
- Number and share of employees in each region in 2024
Detailed analysis
- Geographic spread of the industry across Asia Pacific, and trends associated with changes in the business landscape
- Key success factors for businesses to use location to their advantage
Competitive Forces
Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.
Analyst insights
Grocery stores and pharmacies pose a threat as they offer similar products, often at lower prices. As these retailers have shifted to cater to convenience, industry stores fa...
In this chapter (4)
- Concentration
- Barriers to Entry
- Substitutes
- Buyer & Supplier Analysis
Key metrics
- Industry concentration level
- Industry competition level and trend
- Barriers to entry level and trend
- Substitutes level and trend
- Buyer power level and trend
- Supplier power level and trend
Charts
- Market share concentration among the top 4 suppliers from 2019-2024
- Supply chain including upstream supplying industries and downstream buying industries, flow chart
Detailed analysis
- Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
- Key success factors for businesses to manage the competitive environment of the industry.
- Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
- Key success factors for potential entrants to overcome barriers to entry.
- Competitive threats from potential substitutes for the industry’s own products and services.
- Key success factors for how successful businesses can compete with substitutes.
- Advantages that buyers have to keep favorable purchasing conditions.
- Advantages that suppliers have to maintain favorable selling conditions.
- Key success factors for how businesses can navigate buyer and supplier power.
Companies
Learn about the performance of the top companies in the industry.
Analyst insights
7-Eleven is still the dominant convenience store operator in Australia. Despite scrutiny from the ACCC, the company continues to expand its convenience store arm, including i...
In this chapter
- Market Share Concentration
- Companies
- Company Spotlights
Charts
- Industry market share by company in 2020 through 2024
- Major companies in the industry, including market share, revenue, profit and profit margin in 2024
- Overview of 7-Eleven Stores's performance by revenue, market share and profit margin from 2018 through 2024
- Overview of Metcash's performance by revenue, market share and profit margin from 2018 through 2024
- Overview of Think Convenience Pty Ltd's performance by revenue, market share and profit margin from 2018 through 2024
Detailed analysis
- Description and key data for 7-Eleven Stores, and factors influencing its performance in the industry
- Description and key data for Metcash, and factors influencing its performance in the industry
- Description and key data for Think Convenience Pty Ltd, and factors influencing its performance in the industry
External Environment
Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.
Analyst insights
Tobacco, the industry's main product, is subject to stringent regulations. Convenience stores must adhere to plain packaging and display requirements, hurting revenue. Additi...
In this chapter
- External Drivers
- Regulation & Policy
- Assistance
Key metrics
- Regulation & policy level and trend
- Assistance level and trend
Charts
- Regulation & Policy historical data and forecast (2014-2029)
- Assistance historical data and forecast (2014-2029)
Detailed analysis
- Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
- Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
- Key governmental and non-governmental groups or policies that may provide some relief for industry operators.
Financial Benchmarks
View average costs for industry operators and compare financial data against an industry's financial benchmarks over time.
Analyst insights
High interest rates and rising supplier costs have threatened many stores’ viability. Convenience stores have hiked their products’ prices amid elevated purchase costs to mai...
In this chapter
- Cost Structure
- Financial Ratios
- Key Ratios
Key metrics
- Profit margin, and how it compares to the sector-wide margin
- Average wages, and how it compares to the sector-wide average wage
- Largest cost component as a percentage of revenue
- Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio
Charts
- Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
- Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
- Investment vs. share of economy
Data tables
- Cash Flow & Debt Service Ratios (2014-2029)
- Revenue per Employee (2014-2029)
- Revenue per Enterprise (2014-2029)
- Employees per Establishment (2014-2029)
- Employees per Enterprise (2014-2029)
- Average Wage (2014-2029)
- Wages/Revenue (2014-2029)
- Establishments per Enterprise (2014-2029)
- IVA/Revenue (2014-2029)
- Imports/Demand (2014-2029)
- Exports/Revenue (2014-2029)
Detailed analysis
- Trends in the cost component for industry operators and their impact on industry costs and profitability
Key Statistics
Industry Data
Data Tables
Including values and annual change:
- Revenue (2014-2029)
- IVA (2014-2029)
- Establishments (2014-2029)
- Enterprises (2014-2029)
- Employment (2014-2029)
- Exports (2014-2029)
- Imports (2014-2029)
- Wages (2014-2029)
Methodology
How are IBISWorld reports created?
IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.
Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.
IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.
What data sources do IBISWorld analysts use?
Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.
Key data sources in Australia include:
- Australian Bureau of Statistics
- Australian Taxation Office
- Australian Securities & Investments Commission
Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.
These sources include:
- Industry and trade associations
- Industry federations or regulators
- Major industry players annual or quarterly filings
Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.
How does IBISWorld forecast its data?
IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.
IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.
Learn more about our methodology and data sourcing on the Help Center.
Frequently Asked Questions
Unlock comprehensive answers and precise data upon purchase. View purchase options.
What is the market size of the Convenience Stores industry in Australia in 2024?
The market size of the Convenience Stores industry in Australia is $5.9bn in 2024.
How many businesses are there in the Convenience Stores in Australia industry in 2024?
There are 6,738 businesses in the Convenience Stores industry in Australia, which has declined at a CAGR of 0.8 % between 2019 and 2024.
Has the Convenience Stores industry in Australia grown or declined over the past 5 years?
The market size of the Convenience Stores industry in Australia has been growing at a CAGR of 0.5 % between 2019 and 2024.
What is the forecast growth of the Convenience Stores industry in Australia over the next 5 years?
Over the next five years, the Convenience Stores industry in Australia is expected to grow.
What are the biggest companies in the Convenience Stores market in Australia?
The biggest companies operating in the Convenience Stores market in Australia are 7-Eleven Stores, Metcash and Think Convenience Pty Ltd
What does the Convenience Stores in Australia include?
Tobacco and Beverages are part of the Convenience Stores industry.
Which companies have the highest market share in the Convenience Stores in Australia?
The company holding the most market share in Australia is 7-Eleven Stores.
How competitive is the Convenience Stores industry in Australia?
The level of competition is high and increasing in the Convenience Stores industry in Australia.
