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Health Services in Australia - Market Research Report (2014-2029)

Joshua Campbell Joshua Campbell Melbourne, Australia Last Updated: November 2024 ANZSIC Q8400

Revenue

$218.4bn

2024-25

$218.4bn

Past 5-Year Growth

Profit

$XX.Xbn

Employees

1m

Businesses

163k

Wages

$XXX.Xbn

Health Services in Australia industry analysis

The Health Services subdivision encompasses various health facilities and services. General hospitals generate over half of Australia’s health services revenue. Other key revenue sources include general practitioners (GPs), clinical specialists and dentists. While demand for health services has surged in response to the ageing population, the COVID-19 pandemic created mixed demand within the healthcare industries. Pathology services experienced strong revenue growth during 2020-21, whereas psychiatric hospital revenue dropped during the same period. In 2024, service provision has recovered as healthcare systems adapt to the ongoing challenges, including the integration of telehealth. This technological advancement, along with improved access to services, is expected to significantly enhance revenue.

Trends and Insights

  • The ageing population and the rising prevalence of chronic diseases boost demand for healthcare services in Australia. The cost of managing these conditions often exceeds revenue generated, straining the system.
  • Public and private hospitals adapt to rising demand by evolving their healthcare offerings. As essential healthcare system components, they stabilise their share of services provided amid increasing patient needs for emergency and elective procedures.
  • Due to their larger populations, Eastern Seaboard states, particularly New South Wales and Victoria, have a high concentration of healthcare services. This concentration leads to heightened service demand, prompting significant government investments to expand capacity and improve service delivery.
  • Entering the healthcare sector involves considerable barriers, including the high start-up costs associated with medical equipment and significant labour expenses. These factors can deter new entrants, especially in areas requiring innovative medical services.

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  • Market estimates from 2014-2029
  • Critical performance data and rankings
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Industry Statistics and Trends

Market size and recent performance (2014-2029)

Industry revenue has grown at a CAGR of 1.8 % over the past five years, to reach an estimated $218.4bn in 2024.

Trends and Insights

External forces have hampered health services revenue

  • During the COVID-19 pandemic, the Health Services subdivision demonstrated adaptability by redirecting resources to manage the outbreak, resulting in a backlog of non-COVID care. Restrictions on non-urgent elective surgeries and staff shortages significantly impacted patient access and revenue. However, the easing of restrictions has since caused improvements in revenue as the backlog of surgeries has been worked through.
  • Additional trends and insights available with purchase
Health Services in Australia
Revenue (2014-2029)
IBISWorld Logo Source: IBISWorld

Industry outlook (2024-2029)

Market size is projected to grow over the next five years.

Trends and Insights

A focus on preventive care is essential for easing the strained healthcare system

  • The growing burden of chronic diseases is driving a shift towards early intervention for conditions like diabetes and cardiovascular issues. This emphasis on prevention can help ease pressure on hospitals and support long-term sustainability.

Biggest companies in the Health Services in Australia

Company
Market Share (%)
2025
Revenue ($m)
2025
Queensland Health
31,266.8
NSW Health
26,603.5
Department of Health
20,803.6

To view the market share and analysis for all 7 top companies in this industry, view purchase options.

Products & Services Segmentation

Health Services in Australia
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Hospitals, Medical services and Pathology and diagnostic imaging services. Hospitals is the largest segment of the Health Services in Australia.

Trends and Insights

Public and private hospitals adjust to rising demand and evolving healthcare needs

  • Public hospitals in Australia offer inpatient and outpatient care, emergency services, and medical training. Managed by state and territory governments, they meet diverse healthcare needs. In contrast, private hospitals charge above Medicare rates, relying on private health insurance and out-of-pocket payments for revenue.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

The Health Services subdivision includes entities that primarily provide direct treatment to patients or perform auxiliary services to support treatment. Health service entities that directly treat patients include general hospitals and general practice physiotherapy clinics, while auxiliary service providers include pathology and diagnostic imaging operators.

What's included in this industry?

HospitalsMedical servicesPathology and diagnostic imaging servicesAllied health servicesAmbulance servicesServices like audiology, dietetics, midwifery, nursing and psychologyAlternative health services like acupunctureBlood banksCommunity health centre operations, family planning services and drug referral centres

Companies

Queensland HealthNSW HealthDepartment of Health

Purchase this report to view all 7 major companies in this industry.

Related Terms

PRIMARY HEALTHCARETHROUGHPUTSELF-INSUREOUTPATIENT

Industry Code

ANZSIC 2006

ANZSIC 840 - Health Services in Australia

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

The ageing population and the rising prevalence of chronic diseases boost demand for healthcare services in Australia. The cost of managing these conditions often exceeds rev...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2014-2023) and forecast (2024-2029)
  • Employees, including historical (2014-2023) and forecast (2024-2029)
  • Businesses, including historical (2014-2023) and forecast (2024-2029)
  • Profit, including historical (2014-2024)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Public and private hospitals adapt to rising demand by evolving their healthcare offerings. As essential healthcare system components, they stabilise their share of services ...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2024
  • Product innovation level

Charts

  • Products & services segmentation in 2024
  • Major market segmentation in 2024

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

Due to their larger populations, Eastern Seaboard states, particularly New South Wales and Victoria, have a high concentration of healthcare services. This concentration lead...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each region
  • Share of population compared to establishments in each region in 2024

Tables

  • Number and share of establishments in each region in 2024
  • Number and share of revenue each region accounts for in 2024
  • Number and share of wages each region accounts for in 2024
  • Number and share of employees in each region in 2024

Detailed analysis

  • Geographic spread of the industry across Asia Pacific, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Entering the healthcare sector involves considerable barriers, including the high start-up costs associated with medical equipment and significant labour expenses. These fact...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2019-2024
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

NSW Health prioritises investments in hospital infrastructure and staffing to meet growing healthcare demands. By focusing on service capacity and workforce expansion, it aim...

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2020 through 2024
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2024
  • Overview of Queensland Health's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of NSW Health's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of Department of Health's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of revenue, market share and profit margin trend for 4 additional companies

Detailed analysis

  • Description and key data for Queensland Health, and factors influencing its performance in the industry
  • Description and key data for NSW Health, and factors influencing its performance in the industry
  • Description and key data for Department of Health, and factors influencing its performance in the industry
  • Description, key data and performance trends for 4 additional companies

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

Federal funding for Medicare is crucial for the growth of the healthcare sector and enhances patient access to essential medical services. Increased funding incentivises heal...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2014-2029) 
  • Assistance historical data and forecast (2014-2029) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

An ageing population is driving demand for health services, increasing pressure on healthcare employment. This trend has lifted wage costs as a share of revenue.

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Investment vs. share of economy

Data tables

  • Cash Flow & Debt Service Ratios (2014-2029)
  • Revenue per Employee (2014-2029)
  • Revenue per Enterprise (2014-2029)
  • Employees per Establishment (2014-2029)
  • Employees per Enterprise (2014-2029)
  • Average Wage (2014-2029)
  • Wages/Revenue (2014-2029)
  • Establishments per Enterprise (2014-2029)
  • IVA/Revenue (2014-2029)
  • Imports/Demand (2014-2029)
  • Exports/Revenue (2014-2029)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2014-2029)
  • IVA (2014-2029)
  • Establishments (2014-2029)
  • Enterprises (2014-2029)
  • Employment (2014-2029)
  • Exports (2014-2029)
  • Imports (2014-2029)
  • Wages (2014-2029)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Health Services industry in Australia in 2024?

The market size of the Health Services industry in Australia is $218.4bn in 2024.

How many businesses are there in the Health Services in Australia industry in 2024?

There are 163k businesses in the Health Services industry in Australia, which has grown at a CAGR of 5.0 % between 2019 and 2024.

Has the Health Services industry in Australia grown or declined over the past 5 years?

The market size of the Health Services industry in Australia has been growing at a CAGR of 1.8 % between 2019 and 2024.

What is the forecast growth of the Health Services industry in Australia over the next 5 years?

Over the next five years, the Health Services industry in Australia is expected to grow.

What are the biggest companies in the Health Services market in Australia?

The biggest companies operating in the Health Services market in Australia are Queensland Health, NSW Health and Department of Health

What does the Health Services in Australia include?

Hospitals and Medical services are part of the Health Services industry.

Which companies have the highest market share in the Health Services in Australia?

The company holding the most market share in Australia is Queensland Health.

How competitive is the Health Services industry in Australia?

The level of competition is low and increasing in the Health Services industry in Australia.

Related Industries

Widen your competitive advantage with related industries

Competitors

  • Gyms and Fitness Centres in Australia
  • Alternative Health Therapies in Australia

Complementors

  • Other Health Services in Australia
  • Public General Hospitals in Australia
  • Private General Hospitals in Australia

International industries

  • Healthcare and Social Assistance in the US
  • Hospitals in New Zealand
  • Allied Health-Care Services in the UK
  • Healthcare Activities in Germany

View all industries in Australia

Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in Australia include:

  • Australian Bureau of Statistics
  • Australian Taxation Office
  • Australian Securities & Investments Commission

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

Learn more about our methodology and data sourcing on the Help Center.