Travel Insurance in Australia - Market Research Report (2014-2029)
Melbourne, Australia
Last Updated: July 2024
ANZSIC OD4216Revenue
$2.0bn
Past 5-Year Growth
Profit
$XXX.Xm
Employees
1,286
Businesses
47
Wages
$XXX.Xm
Travel Insurance in Australia industry analysis
Australians have been travelling in droves in recent years, supporting the Travel Insurance industry. Financial markets' performance and consumers' tendency to take up travel insurance products have rebounded. Travel experiences became one of the most popular forms of revenge spending coming out of the pandemic, with demand swiftly rebounding above pre-pandemic levels. While international departures plummeted into early 2021-22. A lightning-fast recovery in recent years as restrictions lifted has facilitated easier travel and a major upswing in demand. More recently, travellers have been hit with skyrocketing premium pricing, which has allowed insurers to generate record returns. Overall, industry revenue is expected to rise at an annualised 10.1% over the five years through 2024-25 to $2.0 billion. This includes an anticipated jump of 21.0% in the current year.
Trends and Insights
- Inflationary pressures have been particularly prevalent within the Travel Insurance industry. Costlier risks and frequent claim payouts have led to skyrocketing premium prices, allowing insurers to bolster their premium revenue generation.
- All travel insurance segments were disrupted over the three years through 2021-22. Travel insurance with cancellation provisions has surged in popularity as fears of global disruptions in the form of border closures or international conflict remain front of mind.
- Sydney and Melbourne control the majority of travel insurance institutions. These major cities act as active financial centres with proximity to the businesses and consumers that insurance companies need.
- A shift towards online business strategies has allowed insurers to adopt new and flexible operating models. Providers contending with online price comparison services have built up their brands to offer better coverage and attract a new demographic of customers.
Industry Overview
Market size and recent performance (2014-2029)
Industry revenue has grown at a CAGR of 10.1 % over the past five years, to reach an estimated $2.0bn in 2024.
Trends and Insights
Cashed-up Australians have been quick to enlist maximum insurance coverage
- Inflationary pressures have spiked underlying cost concerns for insurers, with these expenses being passed on to consumers in the form of higher premiums and fees.
- Additional trends and insights available with purchase
Source: IBISWorld
Industry outlook (2024-2029)
Market size is projected to grow over the next five years.
Trends and Insights
High premiums will be needed to cover heightened risks
- As risks of severe weather and global conflicts make travelling costlier and reinsurance expenses trend upwards, travel insurers will need to continue to offer higher and higher premiums to remain viable. On the upside, these risks attract plenty of coverage, keeping consumers wary and willing to pay more to insure their travel plans.
Biggest companies in the Travel Insurance in Australia
| Company | Market Share (%)
2025 | Revenue ($m)
2025 |
|---|---|---|
Allianz Australia | 468.3 | |
Zurich Travel Solutions | 438.3 | |
NIB Holdings | 203.9 |
To view the market share and analysis for all 4 top companies in this industry, view purchase options.
Products & Services Segmentation
Source: IBISWorld
Industry revenue is measured across several distinct product and services lines, including Cancellation insurance, Delay insurance and Emergency medical insurance. Cancellation insurance is the largest segment of the Travel Insurance in Australia.
Trends and Insights
Cancellation insurance’s popularity is on the rise
- This segment consists of purchasing cancellation insurance to cover travel plans that may need to be cancelled ahead of time or during the trip itself.
- More insights available in the full report
Widen you competitive advantage with related industries
Competitors
- There are no industries to display.
Complementors
- Life Insurance in Australia
- Health Insurance in Australia
- General Insurance in Australia
- Insurance Brokerage in Australia
International industries
- Global Travel Agency Services
- Travel Insurance in the US
- General Insurance in New Zealand
- Home Insurance in the UK
- Life Insurance Providers in China
Table of Contents
About this industry
Industry definition
The industry underwrites (i.e. assumes, pools and spreads out the risk of financial losses over policyholders in exchange for premiums) travel insurance policies. Coverage can include losses from trip cancellation and delay, lost baggage and medical emergencies.
What's included in this industry?
Luggage insuranceTravel delay and cancellation insuranceLoss of income insuranceOverseas medical insuranceCompanies
Allianz AustraliaZurich Travel SolutionsNIB HoldingsPurchase this report to view all 4 major companies in this industry.
Related Terms
COVERAGEREINSURANCEDISTRIBUTORSIndustry Code
ANZSIC 6322 - Travel Insurance in Australia
Performance
Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.
Analyst insights
Inflationary pressures have been particularly prevalent within the Travel Insurance industry. Costlier risks and frequent claim payouts have led to skyrocketing premium price...
In this chapter (4)
- Current Performance
- Outlook
- Volatility
- Life Cycle
Key metrics
- Annual Revenue, Recent Growth, Forecast, Revenue Volatility
- Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
- Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
- Total Profit, Profit Margin, Profit per Business
Charts
- Revenue, including historical (2014-2023) and forecast (2024-2029)
- Employees, including historical (2014-2023) and forecast (2024-2029)
- Businesses, including historical (2014-2023) and forecast (2024-2029)
- Profit, including historical (2014-2024)
- Industry Volatility vs. Revenue Growth
- Industry Life Cycle
Detailed analysis
- Trends in supply, demand and current events that are driving current industry performance
- Expected trends, economic factors and ongoing events that drive the industry's outlook
- Key success factors for businesses to overcome volatility
- How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.
Products and Markets
Learn about an industry's products and services, markets and trends in international trade.
Analyst insight
All travel insurance segments were disrupted over the three years through 2021-22. Travel insurance with cancellation provisions has surged in popularity as fears of global d...
In this chapter
- Products & Services
- Major Markets
Key metrics
- Largest market segment and value in 2024
- Product innovation level
Charts
- Products & services segmentation in 2024
- Major market segmentation in 2024
Detailed analysis
- Trends impacting the recent performance of the industry's various segments
- Innovations in the industry's product or service offering, specialization or delivery method
- Key factors that successful businesses consider in their offerings
- Buying segments and key trends influencing demand for industry products and services
Geographic Breakdown
Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.
Analyst insights
Sydney and Melbourne control the majority of travel insurance institutions. These major cities act as active financial centres with proximity to the businesses and consumers ...
In this chapter (1)
- Business Locations
Charts
- Share of revenue, establishment, wages and employment in each region
- Share of population compared to establishments in each region in 2024
Tables
- Number and share of establishments in each region in 2024
- Number and share of revenue each region accounts for in 2024
- Number and share of wages each region accounts for in 2024
- Number and share of employees in each region in 2024
Detailed analysis
- Geographic spread of the industry across Asia Pacific, and trends associated with changes in the business landscape
- Key success factors for businesses to use location to their advantage
Competitive Forces
Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.
Analyst insights
A shift towards online business strategies has allowed insurers to adopt new and flexible operating models. Providers contending with online price comparison services have bu...
In this chapter (4)
- Concentration
- Barriers to Entry
- Substitutes
- Buyer & Supplier Analysis
Key metrics
- Industry concentration level
- Industry competition level and trend
- Barriers to entry level and trend
- Substitutes level and trend
- Buyer power level and trend
- Supplier power level and trend
Charts
- Market share concentration among the top 4 suppliers from 2019-2024
- Supply chain including upstream supplying industries and downstream buying industries, flow chart
Detailed analysis
- Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
- Key success factors for businesses to manage the competitive environment of the industry.
- Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
- Key success factors for potential entrants to overcome barriers to entry.
- Competitive threats from potential substitutes for the industry’s own products and services.
- Key success factors for how successful businesses can compete with substitutes.
- Advantages that buyers have to keep favorable purchasing conditions.
- Advantages that suppliers have to maintain favorable selling conditions.
- Key success factors for how businesses can navigate buyer and supplier power.
Companies
Learn about the performance of the top companies in the industry.
Analyst insights
Large travel insurance companies can be traced back to their more prominent general insurance company parents. Travel insurers tend to be one arm of a much larger insurance b...
In this chapter
- Market Share Concentration
- Companies
- Company Spotlights
Charts
- Industry market share by company in 2020 through 2024
- Major companies in the industry, including market share, revenue, profit and profit margin in 2024
- Overview of Allianz Australia's performance by revenue, market share and profit margin from 2018 through 2024
- Overview of Zurich Travel Solutions's performance by revenue, market share and profit margin from 2018 through 2024
- Overview of NIB Holdings's performance by revenue, market share and profit margin from 2018 through 2024
- Overview of revenue, market share and profit margin trend for one additional company
Detailed analysis
- Description and key data for Allianz Australia, and factors influencing its performance in the industry
- Description and key data for Zurich Travel Solutions, and factors influencing its performance in the industry
- Description and key data for NIB Holdings, and factors influencing its performance in the industry
- Description, key data and performance trends for one additional company
External Environment
Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.
Analyst insights
Demand from travel agency and tour arrangement services has mirrored a rise in travel activity. Australians have raced to take vacations despite costs continuing to grow as t...
In this chapter
- External Drivers
- Regulation & Policy
- Assistance
Key metrics
- Regulation & policy level and trend
- Assistance level and trend
Charts
- Regulation & Policy historical data and forecast (2014-2029)
- Assistance historical data and forecast (2014-2029)
Detailed analysis
- Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
- Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
- Key governmental and non-governmental groups or policies that may provide some relief for industry operators.
Financial Benchmarks
View average costs for industry operators and compare financial data against an industry's financial benchmarks over time.
Analyst insights
Profitability has blossomed as travel insurers price their policies to cover rising costs across the board. Climbing claims expenses and cancellation payouts, alongside risin...
In this chapter
- Cost Structure
- Financial Ratios
- Key Ratios
Key metrics
- Profit margin, and how it compares to the sector-wide margin
- Average wages, and how it compares to the sector-wide average wage
- Largest cost component as a percentage of revenue
- Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio
Charts
- Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
- Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
- Investment vs. share of economy
Data tables
- Cash Flow & Debt Service Ratios (2014-2029)
- Revenue per Employee (2014-2029)
- Revenue per Enterprise (2014-2029)
- Employees per Establishment (2014-2029)
- Employees per Enterprise (2014-2029)
- Average Wage (2014-2029)
- Wages/Revenue (2014-2029)
- Establishments per Enterprise (2014-2029)
- IVA/Revenue (2014-2029)
- Imports/Demand (2014-2029)
- Exports/Revenue (2014-2029)
Detailed analysis
- Trends in the cost component for industry operators and their impact on industry costs and profitability
Key Statistics
Industry Data
Data Tables
Including values and annual change:
- Revenue (2014-2029)
- IVA (2014-2029)
- Establishments (2014-2029)
- Enterprises (2014-2029)
- Employment (2014-2029)
- Exports (2014-2029)
- Imports (2014-2029)
- Wages (2014-2029)
Methodology
How are IBISWorld reports created?
IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.
Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.
IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.
What data sources do IBISWorld analysts use?
Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.
Key data sources in Australia include:
- Australian Bureau of Statistics
- Australian Taxation Office
- Australian Securities & Investments Commission
Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.
These sources include:
- Industry and trade associations
- Industry federations or regulators
- Major industry players annual or quarterly filings
Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.
How does IBISWorld forecast its data?
IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.
IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.
Learn more about our methodology and data sourcing on the Help Center.
Frequently Asked Questions
Unlock comprehensive answers and precise data upon purchase. View purchase options.
What is the market size of the Travel Insurance industry in Australia in 2024?
The market size of the Travel Insurance industry in Australia is $2.0bn in 2024.
How many businesses are there in the Travel Insurance in Australia industry in 2024?
There are 47 businesses in the Travel Insurance industry in Australia, which has grown at a CAGR of 1.3 % between 2019 and 2024.
Has the Travel Insurance industry in Australia grown or declined over the past 5 years?
The market size of the Travel Insurance industry in Australia has been growing at a CAGR of 10.1 % between 2019 and 2024.
What is the forecast growth of the Travel Insurance industry in Australia over the next 5 years?
Over the next five years, the Travel Insurance industry in Australia is expected to grow.
What are the biggest companies in the Travel Insurance market in Australia?
The biggest companies operating in the Travel Insurance market in Australia are Allianz Australia, Zurich Travel Solutions and NIB Holdings
What does the Travel Insurance in Australia include?
Luggage insurance and Travel delay and cancellation insurance are part of the Travel Insurance industry.
Which companies have the highest market share in the Travel Insurance in Australia?
The company holding the most market share in Australia is Allianz Australia.
How competitive is the Travel Insurance industry in Australia?
The level of competition is moderate and steady in the Travel Insurance industry in Australia.
