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Loan Administration, Cheque Cashing & Other Services in Canada Industry Data and Analysis
Loan administration and cheque cashing services endured considerable volatility amid economic instability via inflationary pressures and the constraining effects of elevated interest rates on Canadian businesses and consumers alike. Sharp economic volatility in 2020 forced consumers and businesses to shift their borrowing preferences away from traditional banking clients. Broader growth in core loan vehicles, such as auto loans and mortgages, in 2023 and 2024 provided a critical recovery for administrator demand, as individuals sought financial instruments to procure a new vehicle or house. However, an evolving regulatory landscape via interest rate caps and payday loan scrutiny constrained the viability of serviceable loans, harming a critical revenue stream for the industry. Continued competition from digital alternatives and external competitors caused significant hardship for smaller administrators, causing revenue to fall at a CAGR of 3.9% to an estimated $1.2 billion over the past five years, including an estimated 2.7% boost in 2025 alone. Profit followed a similar trend, as sharper interest rates and lower consumer borrowing capability reduced new serviceable loan opportunities.
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What's included in this industry analysis
IBISWorld's research coverage on the Loan Administration, Cheque Cashing & Other Services industry in Canada includes market sizing, forecasting, data and analysis from 2015-2030. The most recent publication was released December 2025.
About this industry
What's this industry report about?
The Loan Administration, Cheque Cashing & Other Services industry in Canada operates under the NAICS industry code 52239CA. Operators in the Loan Administration, Cheque Cashing and Other Services industry in Canada service loans, most notably mortgages. It does not originate loans, which includes legally arranging and issuing the loan. Servicing loans includes performing all the administrative aspects of the loan. The industry also performs money transmission services, which include selling and cashing travellers’ cheques, money orders and cashier’s cheques, while also renting safe deposit boxes. Related terms covered in the Loan Administration, Cheque Cashing & Other Services industry in Canada include originated mortgage servicing rights, purchased mortgage servicing rights, loan servicing, mortgage backed security (mbs), provision for credit losses and collateralized mortgage obligation (cmo).
What's included in this industry?
Products and services covered in Loan Administration, Cheque Cashing & Other Services industry in Canada include Loan servicing, Cash handling and management services and Other.
What companies are included in this industry?
Companies covered in the Loan Administration, Cheque Cashing & Other Services industry in Canada include National Money Mart Company.
Performance
What's included in the Performance chapter?
The Performance chapter covers detailed analysis, datasets, detailed current performance, sources of volatility and an outlook with forecasts for the Loan Administration, Cheque Cashing & Other Services industry in Canada.
Questions answered in this chapter include what's driving current industry performance, what influences industry volatility, how do successful businesses overcome volatility, what's driving the industry outlook. This analysis is supported with data and statistics on industry revenues, costs, profits, businesses and employees.
Products & Markets
What's included in the Products and Markets chapter?
The Products and Markets chapter covers detailed products and service segmentation and analysis of major markets for the for the Loan Administration, Cheque Cashing & Other Services industry in Canada.
Questions answered in this chapter include how are the industry's products and services performing, what are innovations in industry products and services, what products or services do successful businesses offer and what's influencing demand from the industry's markets. This includes data and statistics on industry revenues by product and service segmentation and major markets.
Geographic Breakdown
What's included in the Geographic Breakdown chapter?
The Geographic Breakdown chapter covers detailed analysis and datasets on regional performance of the Loan Administration, Cheque Cashing & Other Services industry in Canada.
Questions answered in this chapter include where are industry businesses located and how do businesses use location to their advantage. This includes data and statistics on industry revenues by location.
Competitive Forces
What's included in the Competitive Forces chapter?
The Competitive Forces chapter covers the concentration, barriers to entry and supplier and buyer profiles in the Loan Administration, Cheque Cashing & Other Services industry in Canada. This includes data and statistics on industry market share concentration, barriers to entry, substitute products and buyer & supplier power.
Questions answered in this chapter include what impacts the industry's market share concentration, how do successful businesses handle concentration, what challenges do potential industry entrants face, how can potential entrants overcome barriers to entry, what are substitutes for industry services, how do successful businesses compete with substitutes and what power do buyers and suppliers have over the industry and how do successful businesses manage buyer & supplier power.
Companies
What's included in the Companies chapter?
The Companies chapter covers Key Takeaways, Market Share and Companies in the Loan Administration, Cheque Cashing & Other Services industry in Canada. This includes data and analysis on companies operating in the industry that hold a market share greater than 5%.
Questions answered in this chapter include what companies have a meaningful market share and how each company is performing.
External Environment
What's included in the External Environment chapter?
The External Environment chapter covers Key Takeaways, External Drivers, Regulation & Policy and Assistance in the Loan Administration, Cheque Cashing & Other Services industry in Canada. This includes data and statistics on factors impacting industry revenue such as economic indicators, regulation, policy and assistance programs.
Questions answered in this chapter include what demographic and macroeconomic factors impact the industry, what regulations impact the industry, what assistance is available to this industry.
Financial Benchmarks
What's included in the Financial Benchmarks chapter?
The Financial Benchmarks chapter covers Key Takeaways, Cost Structure, Financial Ratios, Valuation Multiples and Key Ratios in the Loan Administration, Cheque Cashing & Other Services industry in Canada. This includes financial data and statistics on industry performance including key cost inputs, profitability, key financial ratios and enterprise value multiples.
Questions answered in this chapter include what trends impact industry costs and how financial ratios have changed overtime.
Industry Data
What's included in the Industry Data chapter?
The Industry Data chapter includes 10 years of historical data with 5 years of forecast data covering statistics like revenue, industry value add, establishments, enterprises, employment and wages in the Loan Administration, Cheque Cashing & Other Services industry in Canada.
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Frequently Asked Questions
What is the market size of the Loan Administration, Cheque Cashing & Other Services industry in Canada in 2026?
The market size of the Loan Administration, Cheque Cashing & Other Services industry in Canada is $1.2bn in 2026.
How many businesses are there in the Loan Administration, Cheque Cashing & Other Services industry in Canada in 2025?
There are 658 businesses in the Loan Administration, Cheque Cashing & Other Services industry in Canada, which has declined at a CAGR of 0.3 % between 2020 and 2025.
How may import tariffs affect the Loan Administration, Cheque Cashing & Other Services industry in Canada?
The Loan Administration, Cheque Cashing & Other Services industry in Canada is unlikely to be materially impacted by import tariffs with imports accounting for a low share of industry revenue.
How may export tariffs affect the Loan Administration, Cheque Cashing & Other Services industry in Canada?
The Loan Administration, Cheque Cashing & Other Services industry in Canada is unlikely to be materially impacted by export tariffs with exports accounting for a low share of industry revenue.
Has the Loan Administration, Cheque Cashing & Other Services industry in Canada grown or declined over the past 5 years?
The market size of the Loan Administration, Cheque Cashing & Other Services industry in Canada has been declining at a CAGR of 3.9 % between 2020 and 2025.
What is the forecast growth of the Loan Administration, Cheque Cashing & Other Services industry in Canada over the next 5 years?
Over the next five years, the Loan Administration, Cheque Cashing & Other Services industry in Canada is expected to decline.
What are the biggest companies in the Loan Administration, Cheque Cashing & Other Services industry in Canada?
The biggest company operating in the Loan Administration, Cheque Cashing & Other Services industry in Canada is National Money Mart Company
What does the Loan Administration, Cheque Cashing & Other Services industry in Canada include?
Loan servicing and Cash handling and management services are part of the Loan Administration, Cheque Cashing & Other Services industry in Canada.
Which companies have the highest market share in the Loan Administration, Cheque Cashing & Other Services industry in Canada?
The company holding the most market share in the Loan Administration, Cheque Cashing & Other Services industry in Canada is National Money Mart Company.
How competitive is the Loan Administration, Cheque Cashing & Other Services industry in Canada?
The level of competition is high and steady in the Loan Administration, Cheque Cashing & Other Services industry in Canada.
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