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Travel agencies have struggled due to the rise of internet travel booking, which has interfered with the core services of travel agencies. Online travel agents now play a larger role alongside traditional brick-and-mortar businesses. Most agencies suffered in 2020 and 2021 as governments imposed restrictions on travel. Industry revenue has recovered from the pandemic low, expanding at a CAGR of 11.1% to $2.8 billion through the end of 2025, including a decline of 2.8% in 2025 alone.
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IBISWorld's research coverage on the Travel Agencies industry in Canada includes market sizing, forecasting, data and analysis from 2015-2030. The most recent publication was released September 2025.
The Travel Agencies industry in Canada operates under the NAICS industry code 56151CA. The Travel Agencies industry in Canada acts as agents for tour operators, transportation companies and accommodation establishments in selling travel, tour and accommodation services to the general public and commercial clients. Related terms covered in the Travel Agencies industry in Canada include global distribution system, brick-and-mortar, travel website and online travel agencies (ota).
Products and services covered in Travel Agencies industry in Canada include International and domestic airline bookings, Tours and packaged travel bookings and Accommodation bookings and travel insurance.
The Travel Agencies industry in Canada is highly fragmented with no companies holding a market share greater than 5%.
The Performance chapter covers detailed analysis, datasets, detailed current performance, sources of volatility and an outlook with forecasts for the Travel Agencies industry in Canada.
Questions answered in this chapter include what's driving current industry performance, what influences industry volatility, how do successful businesses overcome volatility, what's driving the industry outlook. This analysis is supported with data and statistics on industry revenues, costs, profits, businesses and employees.
The Products and Markets chapter covers detailed products and service segmentation and analysis of major markets for the for the Travel Agencies industry in Canada.
Questions answered in this chapter include how are the industry's products and services performing, what are innovations in industry products and services, what products or services do successful businesses offer and what's influencing demand from the industry's markets. This includes data and statistics on industry revenues by product and service segmentation and major markets.
The Geographic Breakdown chapter covers detailed analysis and datasets on regional performance of the Travel Agencies industry in Canada.
Questions answered in this chapter include where are industry businesses located and how do businesses use location to their advantage. This includes data and statistics on industry revenues by location.
The Competitive Forces chapter covers the concentration, barriers to entry and supplier and buyer profiles in the Travel Agencies industry in Canada. This includes data and statistics on industry market share concentration, barriers to entry, substitute products and buyer & supplier power.
Questions answered in this chapter include what impacts the industry's market share concentration, how do successful businesses handle concentration, what challenges do potential industry entrants face, how can potential entrants overcome barriers to entry, what are substitutes for industry services, how do successful businesses compete with substitutes and what power do buyers and suppliers have over the industry and how do successful businesses manage buyer & supplier power.
The Companies chapter covers Key Takeaways, Market Share and Companies in the Travel Agencies industry in Canada. This includes data and analysis on companies operating in the industry that hold a market share greater than 5%.
Questions answered in this chapter include what companies have a meaningful market share and how each company is performing.
The External Environment chapter covers Key Takeaways, External Drivers, Regulation & Policy and Assistance in the Travel Agencies industry in Canada. This includes data and statistics on factors impacting industry revenue such as economic indicators, regulation, policy and assistance programs.
Questions answered in this chapter include what demographic and macroeconomic factors impact the industry, what regulations impact the industry, what assistance is available to this industry.
The Financial Benchmarks chapter covers Key Takeaways, Cost Structure, Financial Ratios, Valuation Multiples and Key Ratios in the Travel Agencies industry in Canada. This includes financial data and statistics on industry performance including key cost inputs, profitability, key financial ratios and enterprise value multiples.
Questions answered in this chapter include what trends impact industry costs and how financial ratios have changed overtime.
The Industry Data chapter includes 10 years of historical data with 5 years of forecast data covering statistics like revenue, industry value add, establishments, enterprises, employment and wages in the Travel Agencies industry in Canada.
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The market size of the Travel Agencies industry in Canada is $2.8bn in 2026.
There are 4,538 businesses in the Travel Agencies industry in Canada, which has declined at a CAGR of 0.8 % between 2020 and 2025.
The Travel Agencies industry in Canada is unlikely to be materially impacted by import tariffs with imports accounting for a low share of industry revenue.
The Travel Agencies industry in Canada is unlikely to be materially impacted by export tariffs with exports accounting for a low share of industry revenue.
The market size of the Travel Agencies industry in Canada has been growing at a CAGR of 11.1 % between 2020 and 2025.
Over the next five years, the Travel Agencies industry in Canada is expected to grow.
Travel tickets retail and reservations and Tour retail, reservations and packaging are part of the Travel Agencies industry in Canada.
The level of competition is high and increasing in the Travel Agencies industry in Canada.