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Third-Party Administrators & Insurance Claims Adjusters in the US - Market Research Report (2016-2031)

Brendan McErlaine Brendan McErlaine New York, United States Last Updated: February 2026 NAICS 52429

Revenue

$335.8bn

2026

$335.8bn

Past 5-Year Growth

Profit

$XX.Xbn

Employees

661k

Businesses

121k

Wages

$XX.Xbn

Third-Party Administrators & Insurance Claims Adjusters in the US industry analysis

While third-party administrators and insurance claims adjusters have broadly performed well in recent years, there’s been a fair amount of volatility. From 2022 to 2026, major economic swings caused sharp revenue fluctuations in the insurance services industry. High inflation in 2022 curbed investment in insurance products, slowing revenue growth. The following years, 2023 and 2024, saw strong gains as disinflation, economic stability and rising asset prices spurred demand and boosted service fees. However, in 2025 and 2026, new tariffs created uncertainty, again reducing insurance spending and slowing revenue. Despite volatility, sustained long-term economic and stock market growth sustained strong demand, prompting providers to explore niche markets for steadier income and to expand consulting services.

Trends and Insights

  • Major inflation and later disinflation cycles have alternately slowed and accelerated demand for insurance products, causing revenue to rise and fall dramatically. Firms are now exploring niche services like consulting to stabilize income and counter volatility.
  • Third‑party administration of health and welfare funds dominates the product mix and isn’t going anywhere. It bundles everything from medical and pharmacy claims to COBRA and wellness, and the sheer complexity of US health and benefits keeps demand reliably high.
  • The Southeast’s large and fast‑growing population, especially in states like Florida, North Carolina, Tennessee and Georgia, creates heavy baseline demand for a wide range of insurance products. Dense development in hurricane‑ and flood‑prone areas means frequent, high‑volume claims, so many adjusting firms cluster near recurring catastrophe zones and can rely on steady work.
  • The three main sectors are claims adjusting, third-party administration of insurance and pension funds and all other insurance-related activities. Each segment requires knowledge of the localized and regional market, which limits market share concentration.
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Industry Statistics and Trends

Market size and recent performance (2016-2031)

Industry revenue has grown at a CAGR of 2.8 % over the past five years, to reach an estimated $335.8bn in 2026.

Trends and Insights

Technological tools such as AI have aided recent revenue expansions

  • AI is increasingly playing a prominent role in the US economy. According to a survey from the Pew Research Center, 21.0% of US workers reported using AI on the job in 2025, a significant increase from 16.0% the previous year.
  • Additional trends and insights available with purchase
Third-Party Administrators & Insurance Claims Adjusters in the US
Revenue (2016-2031)
IBISWorld Logo Source: IBISWorld

Industry outlook (2026-2031)

Market size is projected to grow over the next five years.

Trends and Insights

Strong macroeconomic growth will foster more income streams for providers

  • Third-party administrators and insurance claims adjusters are set to benefit from macroeconomic growth in multiple areas during the outlook period. IBISWorld projects that GDP growth will be solid over the next five years despite current disruptions from tariffs, since firms will either adjust their operations to the new impositions or the legislation could be struck down or severely limited by an upcoming Supreme Court decision.

Biggest companies in the Third-Party Administrators & Insurance Claims Adjusters in the US

Company
Market Share (%)
2026
Revenue
2026
Profit
2026
Profit Margin (%)
2026

There are no companies that hold a market share exceeding 5% in the Third-Party Administrators & Insurance Claims Adjusters in the US industry.

Products & Services Segmentation

Third-Party Administrators & Insurance Claims Adjusters in the US
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Third-party administration of health and welfare funds, Third-party administration of workers' compensation funds and Third-party administration of self-insurance funds. Third-party administration of health and welfare funds is the largest segment of the Third-Party Administrators & Insurance Claims Adjusters in the US.

Trends and Insights

Third-party administration of health and welfare funds is the most popular product

  • Services relating to health and welfare funds include claims processing; coordination of contributions; administration of benefits for medical, dental or pharmacy benefits; case management services; claim recovery services; medical billing; prescription benefit management; wellness or other screen services; COBRA or other related service eligibility; and brokerage services.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

Third-party administrators and insurance claims adjusters investigate, appraise and settle insurance claims; provide third-party administration services of insurance and pension funds; and offer insurance advisory and rate-making services.

What's included in this industry?

Products and services covered in the Third-Party Administrators & Insurance Claims Adjusters industry in the United States include Third-party administration of health and welfare funds, Third-party administration of workers' compensation funds, Claims adjustment services, Consulting services, Third-party administration of pension funds, Third-party administration of self-insurance funds , Loss control consulting and Fraud investigation services.

Companies

Companies covered in the Third-Party Administrators & Insurance Claims Adjusters industry in the United States include .

Purchase this report to view all major companies in this industry.

Related Terms

Related terms covered in the Third-Party Administrators & Insurance Claims Adjusters industry in the United States include claims adjusting, hard market, soft market, insurance service provider and uninsured rate.

Industry Code

NAICS 2017

NAICS 52429 - Third-Party Administrators & Insurance Claims Adjusters in the US

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Major inflation and later disinflation cycles have alternately slowed and accelerated demand for insurance products, causing revenue to rise and fall dramatically. Firms are ...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2016-2025) and forecast (2026-2031)
  • Employees, including historical (2016-2025) and forecast (2026-2031)
  • Businesses, including historical (2016-2025) and forecast (2026-2031)
  • Profit, including historical (2016-2026)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Third‑party administration of health and welfare funds dominates the product mix and isn’t going anywhere. It bundles everything from medical and pharmacy claims to COBRA and...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2026
  • Product innovation level

Charts

  • Products & services segmentation in 2026
  • Major market segmentation in 2026

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

The Southeast’s large and fast‑growing population, especially in states like Florida, North Carolina, Tennessee and Georgia, creates heavy baseline demand for a wide range of ...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each state
  • Share of population compared to establishments in each region in 2026

Tables

  • Number and share of establishments in each state in 2026
  • Number and share of revenue each state accounts for in 2026
  • Number and share of wages each state accounts for in 2026
  • Number and share of employees in each state in 2026

Detailed analysis

  • Geographic spread of the industry across North America, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

The three main sectors are claims adjusting, third-party administration of insurance and pension funds and all other insurance-related activities. Each segment requires knowl...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2021-2026
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

There are no companies that hold a market share exceeding 5% in the Third-Party Administrators & Insurance Claims Adjusters in the US industry.

Analyst insights

The third-party administrators and insurance claims adjusting space is fragmented, and there are no major companies in this space. Fragmentation keeps large firms from consol...

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

A new entrant must comply with stringent state and federal regulations. Compliance costs are more burdensome for smaller firms, as they must devote significant resources to s...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2016-2031) 
  • Assistance historical data and forecast (2016-2031) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

The need for top talent is keeping wages high in the third‑party administration and claims adjusting space. Companies have to pay more and offer growth opportunities to attra...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2026
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2026
  • Investment vs. share of economy

Data tables

  • Industry Multiples (2019-2024)
  • Industry Tax Structure (2019-2024)
  • Income Statement (2019-2024)
  • Balance Sheet (2019-2024)
  • Liquidity Ratios (2019-2024)
  • Coverage Ratios (2019-2024)
  • Leverage Ratios  (2019-2024)
  • Operating Ratios (2019-2024)
  • Cash Flow & Debt Service Ratios (2016-2031)
  • Revenue per Employee (2016-2031)
  • Revenue per Enterprise (2016-2031)
  • Employees per Establishment (2016-2031)
  • Employees per Enterprise (2016-2031)
  • Average Wage (2016-2031)
  • Wages/Revenue (2016-2031)
  • Establishments per Enterprise (2016-2031)
  • IVA/Revenue (2016-2031)
  • Imports/Demand (2016-2031)
  • Exports/Revenue (2016-2031)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2016-2031)
  • IVA (2016-2031)
  • Establishments (2016-2031)
  • Enterprises (2016-2031)
  • Employment (2016-2031)
  • Exports (2016-2031)
  • Imports (2016-2031)
  • Wages (2016-2031)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Third-Party Administrators & Insurance Claims Adjusters industry in the United States in 2026?

The market size of the Third-Party Administrators & Insurance Claims Adjusters industry in the United States is $335.8bn in 2026.

How many businesses are there in the Third-Party Administrators & Insurance Claims Adjusters industry in the United States in 2026?

There are 121k businesses in the Third-Party Administrators & Insurance Claims Adjusters industry in the United States, which has grown at a CAGR of 0.4 % between 2021 and 2026.

How may import tariffs affect the Third-Party Administrators & Insurance Claims Adjusters industry in the United States?

The Third-Party Administrators & Insurance Claims Adjusters industry in the United States is unlikely to be materially impacted by import tariffs with imports accounting for a low share of industry revenue.

How may export tariffs affect the Third-Party Administrators & Insurance Claims Adjusters industry in the United States?

The Third-Party Administrators & Insurance Claims Adjusters industry in the United States is unlikely to be materially impacted by export tariffs with exports accounting for a low share of industry revenue.

Has the Third-Party Administrators & Insurance Claims Adjusters industry in the United States grown or declined over the past 5 years?

The market size of the Third-Party Administrators & Insurance Claims Adjusters industry in the United States has been growing at a CAGR of 2.8 % between 2021 and 2026.

What is the forecast growth of the Third-Party Administrators & Insurance Claims Adjusters industry in the United States over the next 5 years?

Over the next five years, the Third-Party Administrators & Insurance Claims Adjusters industry in the United States is expected to grow.

What does the Third-Party Administrators & Insurance Claims Adjusters industry in the United States include?

Third-party administration of health and welfare funds and Third-party administration of workers' compensation funds are part of the Third-Party Administrators & Insurance Claims Adjusters industry in the United States.

How competitive is the Third-Party Administrators & Insurance Claims Adjusters industry in the United States?

The level of competition is high and increasing in the Third-Party Administrators & Insurance Claims Adjusters industry in the United States.

Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in the US include: 

  • US Census Bureau
  • US Bureau of Labor Statistics
  • US International Trade Commission

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

Learn more about our methodology and data sourcing on the Help Center.

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