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Wired Telecommunications Carriers in the US - Market Research Report (2014-2029)

Alex Petridis Alex Petridis New York, United States Last Updated: August 2024 NAICS 51711c

Revenue

$67.4bn

2024

$67.4bn

Past 5-Year Growth

Profit

$X.Xbn

Employees

111k

Businesses

505

Wages

$XX.Xbn

Wired Telecommunications Carriers in the US industry analysis

Wired telecommunications carriers offer local and long-distance voice services using the public switched telephone network and wholesale access to networks for use by companies that provide voice communication services to customers. Once the principal provider of voice communication services, numerous substitutes have siphoned revenue away, such as wireless telephony and Voice over Internet Protocol (VoIP) technology. Shifting consumer preferences for newer technologies is estimated to hurt industry revenue. Industry-wide revenue has declined at an average annualized 1.9% over the past five years. It is expected to total $67.4 billion in 2024, when revenue will return to growth by a measure of 0.6%. However, profit is slated to strengthen during the same period as carriers have made cost-cutting measures in response to declining revenue.

Trends and Insights

  • Wireless technologies are outpacing landlines. With more people opting for mobile and VoIP services, traditional wired telecoms are forced to innovate and shift towards fiber-optic networks to stay relevant.
  • Wired voice services are losing ground to wireless and VoIP options. Many consumers are cutting the cord in favor of more flexible and cost-effective wireless and VoIP technologies, leaving traditional landline providers struggling to keep up.
  • The Southeast boasts the country's most extensive telecom coverage. High population density makes development cost-effective, allowing many users to share the same infrastructure.
  • Traditional wired telecom services are losing ground to wireless and mobile technologies. As consumers shift toward more modern solutions, telecom companies are pivoting to stay relevant and competitive.
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Everything you need in one report

  • Reliable market estimates from 2014-2029
  • Competitive analysis, industry segmentation, financial benchmarks
  • Powerful SWOT, Porter’s Five Forces and risk management frameworks
  • Online membership platform with PDF, Word, Excel and PPT exports

Industry Overview

Market size and recent performance (2014-2029)

Industry revenue has declined at a CAGR of 1.9 % over the past five years, to reach an estimated $67.4bn in 2024.

Trends and Insights

The pandemic's negative economic impact

  • Consumers and businesses invested in telecommunication services to stay connected during the 2020 pandemic. They also used this opportunity to upgrade to product offerings from rival industries to meet increased bandwidth requirements, such as Voice over Internet Protocol (VoIP), videoconferencing and wireless phone services.
  • Additional trends and insights available with purchase
Wired Telecommunications Carriers in the US
Revenue (2014-2029)
IBISWorld Logo Source: IBISWorld

Industry outlook (2024-2029)

Market size is projected to grow over the next five years.

Trends and Insights

Fiber-optic is the future of optimization

  • Wired telecommunications carriers are set to face challenges moving forward. Low-bandwidth copper wire is no longer practical because of the rapid expansion of data traffic via the US communications network.

Biggest companies in the Wired Telecommunications Carriers in the US

Company
Market Share (%)
2024
Revenue ($m)
2024
Profit ($m)
2024
Profit Margin (%)
2024
Verizon Communications Inc.
28,104.6
6,263.0
22.3
At&T Inc.
22,363.2
4,551.0
20.4
Comcast Corporation
5,125.7
989.8
19.3

To view the market share and analysis for all 7 top companies in this industry, view purchase options.

Products & Services Segmentation

Wired Telecommunications Carriers in the US
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Local voice services, Carrier services and Long-distance voice services. Local voice services is the largest segment of the Wired Telecommunications Carriers in the US.

Trends and Insights

Wired providers thrive at the local level

  • One of the primary services offered by wired providers is local voice services. Using local voice services, consumers and companies can use landlines to make local calls. Landline providers also provide value-added services to consumers, like call waiting, caller ID and voicemail.
  • More insights available in the full report

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Competitors

  • Wireless Telecommunications Carriers in the US
  • VoIP in the US
  • Satellite Telecommunications Providers in the US

Complementors

  • Telecommunications Resellers in the US

International industries

  • Wired Telecommunications Carriers in Canada
  • Wired Telecommunications Network Operation in Australia
  • Wired Telecommunications Network Operation in New Zealand
  • Wired Telecommunications Carriers in the UK
  • Wired Telecommunications Carriers in Ireland

View all industries in United States

Table of Contents

About this industry

Industry definition

This industry provides local and long-distance voice communication services using the public switched telephone network. Telecommunication carriers also generate revenue by providing private network services and by offering wholesale access to their networks for voice communication. This industry excludes carriers that provide wired internet or video services and those that solely resell telecommunications services (IBISWorld report 51791a).

What's included in this industry?

Providing local voice communication servicesProviding long-distance and international voice communication servicesWholesaling network access

Companies

Verizon Communications Inc.At&T Inc.Comcast Corporation

Purchase this report to view all 7 major companies in this industry.

Related Terms

PUBLIC SWITCHED TELEPHONE NETWORKINTEGRATED SERVICES DIGITAL NETWORKCOMPETITIVE LOCAL EXCHANGE CARRIER (CLEC)INCUMBENT LOCAL EXCHANGE CARRIER (ILEC)ACCESS LINECORE NETWORKLOCAL ACCESS AND TRANSPORT AREA (LATA)

Industry Code

NAICS 2017

NAICS 517311 - Wired Telecommunications Carriers in the US

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Wireless technologies are outpacing landlines. With more people opting for mobile and VoIP services, traditional wired telecoms are forced to innovate and shift towards fiber...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2014-2023) and forecast (2024-2029)
  • Employees, including historical (2014-2023) and forecast (2024-2029)
  • Businesses, including historical (2014-2023) and forecast (2024-2029)
  • Profit, including historical (2014-2024)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Wired voice services are losing ground to wireless and VoIP options. Many consumers are cutting the cord in favor of more flexible and cost-effective wireless and VoIP techno...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2024
  • Product innovation level

Charts

  • Products & services segmentation in 2024
  • Major market segmentation in 2024

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

The Southeast boasts the country's most extensive telecom coverage. High population density makes development cost-effective, allowing many users to share the same infrastruc...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each state
  • Share of population compared to establishments in each region in 2024

Tables

  • Number and share of establishments in each state in 2024
  • Number and share of revenue each state accounts for in 2024
  • Number and share of wages each state accounts for in 2024
  • Number and share of employees in each state in 2024

Detailed analysis

  • Geographic spread of the industry across North America, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Traditional wired telecom services are losing ground to wireless and mobile technologies. As consumers shift toward more modern solutions, telecom companies are pivoting to s...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2019-2024
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

The top four wired telecom carriers generate half of wired telecommunications revenue. Smaller carriers typically can’t enter the market due to the high upfront costs associa...

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2020 through 2024
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2024
  • Overview of Verizon Communications Inc.'s performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of At&T Inc.'s performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of Comcast Corporation's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of revenue, market share and profit margin trend for 4 additional companies

Detailed analysis

  • Description and key data for Verizon Communications Inc., and factors influencing its performance in the industry
  • Description and key data for At&T Inc., and factors influencing its performance in the industry
  • Description and key data for Comcast Corporation, and factors influencing its performance in the industry
  • Description, key data and performance trends for 4 additional companies

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

Regulatory shifts are reshaping the industry. The FCC plays a major role in how telecom services operate in the U.S. This government oversight ensures providers meet specific...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2014-2029) 
  • Assistance historical data and forecast (2014-2029) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Carriers must constantly upgrade their networks to stay competitive. Smaller companies often avoid hefty upgrade costs by renting infrastructure from more prominent players, ...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Investment vs. share of economy

Data tables

  • Industry Multiples (2017-2022)
  • Industry Tax Structure (2017-2022)
  • Income Statement (2017-2022)
  • Balance Sheet (2017-2022)
  • Liquidity Ratios (2017-2022)
  • Coverage Ratios (2017-2022)
  • Leverage Ratios  (2017-2022)
  • Operating Ratios (2017-2022)
  • Cash Flow & Debt Service Ratios (2014-2029)
  • Revenue per Employee (2014-2029)
  • Revenue per Enterprise (2014-2029)
  • Employees per Establishment (2014-2029)
  • Employees per Enterprise (2014-2029)
  • Average Wage (2014-2029)
  • Wages/Revenue (2014-2029)
  • Establishments per Enterprise (2014-2029)
  • IVA/Revenue (2014-2029)
  • Imports/Demand (2014-2029)
  • Exports/Revenue (2014-2029)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2014-2029)
  • IVA (2014-2029)
  • Establishments (2014-2029)
  • Enterprises (2014-2029)
  • Employment (2014-2029)
  • Exports (2014-2029)
  • Imports (2014-2029)
  • Wages (2014-2029)

Methodology

How are IBISWorld reports created?

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Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in the US include: 

  • US Census Bureau
  • US Bureau of Labor Statistics
  • US International Trade Commission

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

Learn more about our methodology and data sourcing on the Help Center.

Frequently Asked Questions

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Wired Telecommunications Carriers in the US industry in United States in 2024?

The market size of the Wired Telecommunications Carriers in the US industry in United States is $67.4bn in 2024.

How many businesses are there in the Wired Telecommunications Carriers in the US industry in 2024?

There are 505 businesses in the Wired Telecommunications Carriers in the US industry in United States, which has declined at a CAGR of 4.4 % between 2019 and 2024.

Has the Wired Telecommunications Carriers in the US industry in United States grown or declined over the past 5 years?

The market size of the Wired Telecommunications Carriers in the US industry in United States has been declining at a CAGR of 1.9 % between 2019 and 2024.

What is the forecast growth of the Wired Telecommunications Carriers in the US industry in United States over the next 5 years?

Over the next five years, the Wired Telecommunications Carriers in the US industry in United States is expected to grow.

What are the biggest companies in the Wired Telecommunications Carriers in the US market in United States?

The biggest companies operating in the Wired Telecommunications Carriers market in United States are Verizon Communications Inc., At&T Inc. and Comcast Corporation

What does the Wired Telecommunications Carriers in the US in United States include?

Providing local voice communication services and Providing long-distance and international voice communication services are part of the Wired Telecommunications Carriers in the US industry.

Which companies have the highest market share in the Wired Telecommunications Carriers in the US in United States?

The company holding the most market share in United States is Verizon Communications Inc..

How competitive is the Wired Telecommunications Carriers in the US industry in United States?

The level of competition is low and decreasing in the Wired Telecommunications Carriers in the US industry in United States.