Crisis and Care Accommodation in Australia - Market Research Report (2014-2029)
Melbourne, Australia
Last Updated: May 2024
ANZSIC Q8609Revenue
$5.1bn
Past 5-Year Growth
Profit
$XXX.Xm
Employees
42,084
Businesses
1,102
Wages
$X.Xbn
Crisis and Care Accommodation in Australia industry analysis
The Crisis and Care Accommodation industry forms part of Australia's community welfare sector, and provides services for some of the most economically vulnerable people in Australian society, including children, those with long-term disabilities and the elderly. Even before the COVID-19 pandemic, a growing number of Australians were at increased risk of homelessness, with many experiencing financial hardship, persistent disadvantage and social exclusion. A 2022 Australian Council of Social Service report estimated that over 3.0 million Australians lived in poverty in 2019-20, of which 761,000 were children. These figures are likely to still hold in view of an ongoing cost-of-living crisis and the pandemic’s lingering effects.
Trends and Insights
- The COVID-19 pandemic caused a surge in demand for homelessness services. Since then, housing affordability has remained a key issue for many disadvantaged Australians but long-term chronic underfunding is hampering the ability of industry providers to meet demand.
- The industry deals with various related social issues faced by some of society's most vulnerable members, including children, the elderly, the disadvantaged and people with long-term disabilities. Industry operators provide short- and long-term care accommodation, alongside auxiliary programs.
- Specialist homelessness and crisis care services for remote and indigenous communities account for nearly one-third of industry enterprises. While their share of funding is limited, Queensland, the Northern Territory and Tasmania account for a large share of enterprises.
- Industry providers tend to specialise in a specific field and often focus on specific geographic regions. This specialisation helps support greater quality of services, but also limits market share concentration.
Industry Overview
Market size and recent performance (2014-2029)
Industry revenue has grown at a CAGR of 4.4 % over the past five years, to reach an estimated $5.1bn in 2024.
Trends and Insights
The COVID-19 pandemic increased demand for crisis accommodation and children's residential care
- During the pandemic, demand for homelessness services surged. This growth not only reflected a need for crisis accommodation to deal with the impacts of the pandemic, but also economic and emotional stresses put on the most vulnerable members of society.
- Additional trends and insights available with purchase
Source: IBISWorld
Industry outlook (2024-2029)
Market size is projected to grow over the next five years.
Trends and Insights
Housing affordability is set to be a key issue for disadvantaged Australians
- The Productivity Commission's review on the National Housing and Homelessness Agreement released in September 2022 found the agreement to be ineffective. The scathing review called for an improved safety net with regards to homelessness services and the need for more support for homelessness prevention and early intervention programs.
Biggest companies in the Crisis and Care Accommodation in Australia
| Company | Market Share (%)
2024 | Revenue ($m)
2024 |
|---|---|---|
Salvation Army | 190.2 | |
St Vincent de Paul | 177.0 |
To view the market share and analysis for all 2 top companies in this industry, view purchase options.
Products & Services Segmentation
Source: IBISWorld
Industry revenue is measured across several distinct product and services lines, including Accommodation for children in out-of-home care, Crisis and homelessness accommodation and Palliative and hospice accommodation. Accommodation for children in out-of-home care is the largest segment of the Crisis and Care Accommodation in Australia.
Trends and Insights
Accommodation for children in out-of-home care is highly expensive
- Accommodation for children who are facing risks of abuse or neglect accounts for just over half the industry’s spending.
- More insights available in the full report
Widen you competitive advantage with related industries
Competitors
- Other Health Services in Australia
- Aged Care Residential Services in Australia
Complementors
- Personal Welfare Services in Australia
- Correctional and Detention Services in Australia
International industries
- Mental Health & Substance Abuse Clinics in the US
- Orphanages & Group Homes in the US
- Community Housing & Homeless Shelters in the US
- Drug & Alcohol Rehabilitation Clinics in the US
- Crisis and Care Accommodation in New Zealand
Table of Contents
About this industry
Industry definition
The industry provides residential care accommodation (except aged care) combined with nursing, supervisory or other types of care as required (including medical). This includes the operation of children’s homes (excluding juvenile corrective services), crisis care accommodation, hospices, community mental health hostels, residential refuges and respite residential care facilities.
What's included in this industry?
Accommodation for children in out of home carePalliative and hospice care accommodationSpecialist disability accommodationCrisis and homelessness accommodationCompanies
Salvation ArmySt Vincent de PaulPurchase this report to view all 2 major companies in this industry.
Related Terms
RESPITE CARENGCSOCOUNCIL OF AUSTRALIAN GOVERNMENTS (COAG)HOUSING STRESSIndustry Code
ANZSIC 8609 - Crisis and Care Accommodation in Australia
Performance
Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.
Analyst insights
The COVID-19 pandemic caused a surge in demand for homelessness services. Since then, housing affordability has remained a key issue for many disadvantaged Australians but lo...
In this chapter (4)
- Current Performance
- Outlook
- Volatility
- Life Cycle
Key metrics
- Annual Revenue, Recent Growth, Forecast, Revenue Volatility
- Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
- Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
- Total Profit, Profit Margin, Profit per Business
Charts
- Revenue, including historical (2014-2023) and forecast (2024-2029)
- Employees, including historical (2014-2023) and forecast (2024-2029)
- Businesses, including historical (2014-2023) and forecast (2024-2029)
- Profit, including historical (2014-2024)
- Industry Volatility vs. Revenue Growth
- Industry Life Cycle
Detailed analysis
- Trends in supply, demand and current events that are driving current industry performance
- Expected trends, economic factors and ongoing events that drive the industry's outlook
- Key success factors for businesses to overcome volatility
- How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.
Products and Markets
Learn about an industry's products and services, markets and trends in international trade.
Analyst insight
The industry deals with various related social issues faced by some of society's most vulnerable members, including children, the elderly, the disadvantaged and people with lo...
In this chapter
- Products & Services
- Major Markets
Key metrics
- Largest market segment and value in 2024
- Product innovation level
Charts
- Products & services segmentation in 2024
- Major market segmentation in 2024
Detailed analysis
- Trends impacting the recent performance of the industry's various segments
- Innovations in the industry's product or service offering, specialization or delivery method
- Key factors that successful businesses consider in their offerings
- Buying segments and key trends influencing demand for industry products and services
Geographic Breakdown
Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.
Analyst insights
Specialist homelessness and crisis care services for remote and indigenous communities account for nearly one-third of industry enterprises. While their share of funding is l...
In this chapter (1)
- Business Locations
Charts
- Share of revenue, establishment, wages and employment in each region
- Share of population compared to establishments in each region in 2024
Tables
- Number and share of establishments in each region in 2024
- Number and share of revenue each region accounts for in 2024
- Number and share of wages each region accounts for in 2024
- Number and share of employees in each region in 2024
Detailed analysis
- Geographic spread of the industry across Asia Pacific, and trends associated with changes in the business landscape
- Key success factors for businesses to use location to their advantage
Competitive Forces
Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.
Analyst insights
Industry providers tend to specialise in a specific field and often focus on specific geographic regions. This specialisation helps support greater quality of services, but a...
In this chapter (4)
- Concentration
- Barriers to Entry
- Substitutes
- Buyer & Supplier Analysis
Key metrics
- Industry concentration level
- Industry competition level and trend
- Barriers to entry level and trend
- Substitutes level and trend
- Buyer power level and trend
- Supplier power level and trend
Charts
- Market share concentration among the top 4 suppliers from 2019-2024
- Supply chain including upstream supplying industries and downstream buying industries, flow chart
Detailed analysis
- Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
- Key success factors for businesses to manage the competitive environment of the industry.
- Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
- Key success factors for potential entrants to overcome barriers to entry.
- Competitive threats from potential substitutes for the industry’s own products and services.
- Key success factors for how successful businesses can compete with substitutes.
- Advantages that buyers have to keep favorable purchasing conditions.
- Advantages that suppliers have to maintain favorable selling conditions.
- Key success factors for how businesses can navigate buyer and supplier power.
Companies
Learn about the performance of the top companies in the industry.
Analyst insights
As a predominantly not-for-profit industry there is little incentive for market share concentration. No organisation accounts for over 5.0% of industry revenue. Smaller organ...
In this chapter
- Market Share Concentration
- Companies
- Company Spotlights
Charts
- Industry market share by company in 2020 through 2024
- Major companies in the industry, including market share, revenue, profit and profit margin in 2024
- Overview of Salvation Army's performance by revenue, market share and profit margin from 2018 through 2024
- Overview of St Vincent de Paul's performance by revenue, market share and profit margin from 2018 through 2024
Detailed analysis
- Description and key data for Salvation Army, and factors influencing its performance in the industry
- Description and key data for St Vincent de Paul, and factors influencing its performance in the industry
External Environment
Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.
Analyst insights
The industry is highly reliant on government funding and assistance. However, many industry providers are struggling to deliver critical industry services to Australians in n...
In this chapter
- External Drivers
- Regulation & Policy
- Assistance
Key metrics
- Regulation & policy level and trend
- Assistance level and trend
Charts
- Regulation & Policy historical data and forecast (2014-2029)
- Assistance historical data and forecast (2014-2029)
Detailed analysis
- Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
- Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
- Key governmental and non-governmental groups or policies that may provide some relief for industry operators.
Financial Benchmarks
View average costs for industry operators and compare financial data against an industry's financial benchmarks over time.
Analyst insights
A vast voluntary workforce supports much of the industry's crisis and care accommodation activities, and underpins the labour-intensive nature of industry operations. However...
In this chapter
- Cost Structure
- Financial Ratios
- Key Ratios
Key metrics
- Profit margin, and how it compares to the sector-wide margin
- Average wages, and how it compares to the sector-wide average wage
- Largest cost component as a percentage of revenue
- Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio
Charts
- Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
- Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
- Investment vs. share of economy
Data tables
- Cash Flow & Debt Service Ratios (2014-2029)
- Revenue per Employee (2014-2029)
- Revenue per Enterprise (2014-2029)
- Employees per Establishment (2014-2029)
- Employees per Enterprise (2014-2029)
- Average Wage (2014-2029)
- Wages/Revenue (2014-2029)
- Establishments per Enterprise (2014-2029)
- IVA/Revenue (2014-2029)
- Imports/Demand (2014-2029)
- Exports/Revenue (2014-2029)
Detailed analysis
- Trends in the cost component for industry operators and their impact on industry costs and profitability
Key Statistics
Industry Data
Data Tables
Including values and annual change:
- Revenue (2014-2029)
- IVA (2014-2029)
- Establishments (2014-2029)
- Enterprises (2014-2029)
- Employment (2014-2029)
- Exports (2014-2029)
- Imports (2014-2029)
- Wages (2014-2029)
Methodology
How are IBISWorld reports created?
IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.
Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.
IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.
What data sources do IBISWorld analysts use?
Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.
Key data sources in Australia include:
- Australian Bureau of Statistics
- Australian Taxation Office
- Australian Securities & Investments Commission
Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.
These sources include:
- Industry and trade associations
- Industry federations or regulators
- Major industry players annual or quarterly filings
Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.
How does IBISWorld forecast its data?
IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.
IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.
Learn more about our methodology and data sourcing on the Help Center.
Frequently Asked Questions
Unlock comprehensive answers and precise data upon purchase. View purchase options.
What is the market size of the Crisis and Care Accommodation industry in Australia in 2024?
The market size of the Crisis and Care Accommodation industry in Australia is $5.1bn in 2024.
How many businesses are there in the Crisis and Care Accommodation in Australia industry in 2024?
There are 1,102 businesses in the Crisis and Care Accommodation industry in Australia, which has grown at a CAGR of 6.0 % between 2019 and 2024.
Has the Crisis and Care Accommodation industry in Australia grown or declined over the past 5 years?
The market size of the Crisis and Care Accommodation industry in Australia has been growing at a CAGR of 4.4 % between 2019 and 2024.
What is the forecast growth of the Crisis and Care Accommodation industry in Australia over the next 5 years?
Over the next five years, the Crisis and Care Accommodation industry in Australia is expected to grow.
What are the biggest companies in the Crisis and Care Accommodation market in Australia?
The biggest companies operating in the Crisis and Care Accommodation market in Australia are Salvation Army and St Vincent de Paul
What does the Crisis and Care Accommodation in Australia include?
Accommodation for children in out of home care and Palliative and hospice care accommodation are part of the Crisis and Care Accommodation industry.
Which companies have the highest market share in the Crisis and Care Accommodation in Australia?
The company holding the most market share in Australia is Salvation Army.
How competitive is the Crisis and Care Accommodation industry in Australia?
The level of competition is low and steady in the Crisis and Care Accommodation industry in Australia.
